I'm not able to use your products after installing the Windows Live OneCare Firewall on my PC. How do I fix this?

By default, Windows Live OneCare implements an inbound/outbound firewall that will prevent our kernel-level device driver from making TCP/IP connections.  The Windows Live OneCare Firewall will not alert the user that this communication has been blocked.

To configure the Windows Live OneCare Firewall to work with Tactical Redirectors (DialOut/EZ, Serial/IP and COM/IP):

Click "Change OneCare Settings", select the Firewall tab, click Advanced Settings, select the Ports and Protcols tab.  Add the following:

- UDP on port 2392 (both Inbound and Outbound) for the Local Network (subnet).

- TCP (Outbound) for the port number(s) that you are using for outbound access.  Choose the Internet or Local Network (subnet) depending on where the endpoint is located.

-TCP (Inbound) for the port number(s) that you are using for inbound access (COM/IP and Serial/IP only).  Choose the Internet or Local Network (subnet) depending on the origin of the connection.

- DialOut/EZ Site Edition only:  TCP on port 2392 (Outbound), choose the Internet or Local Network (subnet) depending on where the License Manager PC is located.

To configure the Windows Live OneCare Firewall to work with the DialOut/EZ License Manager:

Click "Change OneCare Settings", select the Firewall tab, click Advanced Settings, select the Programs tab and add the program C:WindowsSystem32DriversTSLicenseManager.exe.

To configure the Windows Live OneCare Firewall to work with the TacServe COM Port Server:

Click "Change OneCare Settings", select the Firewall tab, click Advanced Settings, select the Programs tab and add the program C:WindowsSystem32DriversTacServe.exe.

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