How do I troubleshoot connection issues with the access server? [Article]
1. Check the network connection
Open a command prompt and type in the ping command, using the server's network address or hostname in place of the xxx.xxx.xxx.xxx:
ping xxx
- Why are modem calls using TTYredirector failing when using a Cisco 3640 with BRI... [Article]
A symptom of this the underlying problem will be the following
message from the Cisco server in the TTYredirector trace log: "This
command has no effect on this line; use modem AT commands in
- When using TTYredirector with my application I am unable to complete the call, b... [Article]
Verify that the telephone number is entered correctly (1 for long
distance, 8 or 9 for outside line access, etc.) If the phone number is
correct, take out the decimal point (.) separators in the n
- What are the guidelines for configuring a Cisco server to be a modem server? [Article]
Cisco IOS version 12.0(9) or greater is required. Cisco recommends at least 12.1(8). Upgrade information is available on the Cisco web site.
- Using TTYredirector with a Cisco router, why are connections failing with a DSR:... [Article]
This is an IOS bug in the router that has been fixed. The Cisco case number for this issue is CSCec17234.
- How do I send DTMF signals through a Cisco digital modem? [Article]
Cisco routers with digital modems require that an "X" character be
placed in front of any DTMF data (dual tone multi-frequency) that is
sent in a dial string after a phone number. For more
- How do I configure a Patton 29xx RAS server to work with TTYredirector? [Article]
Page 111 of the Patton Administrator's Reference Guide shows the
settings for allowing outbound calls. Make the following changes in
the Dial Out window on your Patton server: Set the