What are the guidelines for configuring a Cisco server to be a modem server?
Cisco IOS version 12.0(9) or greater is required. Cisco recommends at least 12.1(8). Upgrade information is available on the Cisco web site. The client machines will need to have the correct modem drivers installed. Click here for more information on Cisco modem drivers. The IOS configuration ...
- Why are modem calls by the DialOut/EZ Redirector failing when using a Cisco 3640 with BRI ISDN and Mica Digital Modems?
A symptom of this the underlying problem will be the following message from the Cisco server in the DialOut/EZ trace log: "This command has no effect on this line; use modem AT commands instead". After that message, modem initialization will stop. This behavior has only been reported for Cisco ...
- The DialOut/EZ Redirector is unable to dial-out through a Cisco server, the trace log shows a "Password OK" just before AT commands begin failing. What is the problem?
The underlying problem is that the "Password OK" from the Cisco server is being processed by Windows TAPI software as an "OK" from a modem, which it is not. This problem can be solved by using aaa new-model authentication in the Cisco server. The aaa new-model functionality is a superset of the ...
- Using DialOut/EZ with a Cisco router, why are connections failing with a DSR: 0 CTS: 0 event in the DialOut/EZ Trace Log?
This is an IOS bug in the router that has been fixed. The Cisco case number for this issue is CSCec17234.
- Are there any issues with sending a BREAK event though a Cisco router?
The Cisco router will send a BREAK that is 500ms long. If another BREAK arrives to the router during this time, it will discard it.
- How do I answer calls through your software when using a Cisco router with digital modems?
Cisco routers with digital modems (Mica, NextPort) are not able to support dial-in back through DialOut/EZ. The Cisco digital modems are not able to answer an incoming call while there is an active reverse telnet session to them. If DialOut/EZ doesn't have a active reverse telnet session to t ...
- How do I send DTMF signals through a Cisco digital modem?
Cisco routers with digital modems require that an "X" character be placed in front of any DTMF data (dual tone multi-frequency) that is sent in a dial string after a phone number. For more information see: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/5300/sw_conf/sw_ports/ ...
- I'm unable to connect to any fax machine using Cisco Mica modems. What is happening?
There is a bug in some versions of the Mica modem firmware that prevents connections to fax machines. Version 2.9.2.0 of the Mica modem firmware corrects this issue. Please contact Cisco for this firmware version.
- I'm having dialout issues with a Cisco 28xx with PVDM2 modems, what should I do?
Make sure that the PVDM2 modem firmware is updated to version 3_09.axf. If this doesn't help, please open a support case with us via the link on the Support page.
