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There were 29 articles found in this category:

  1. questionIs it possible that Windows will show device conflicts for virtual COM ports created by Tactical Software redirectors?
    The virtual COM ports created by Tactical Software redirectors do not use IRQ’s and are generally not likely to conflict with other devices. There are two cases that might arise, however. There are rare cases where a previously installed device is incorrectly recorded in the Windows regi ...
  2. questionIs there a way to allow INT14 and FOSSIL based DOS programs to use the virtual COM ports created by Tactical Software redirectors?
    Send an email to Tactical Software Support support@tacticalsoftware.com and ask for the DOS/INT14 serial port bridge application. This is a Tactical Software product that is available at no charge on request.
  3. questionIs there a way to prevent the product from running automatically when Windows is booted?
    This can be done only by uninstalling the software. The products use kernel-level device drivers that will run if installed.
  4. questionMy License Key is not being accepted. What should I do?
    If your License Key is not accepted by a Tactical product, please check the following potential problems: * Verify the License Key is for the correct product and version being installed. License keys are not compatible across products or major version numbers. (i.e. Version 3.x License Keys ...
  5. questionTacServe will only let me use one modem at a time, even though two (or more) are installed. How do I fix this?
    The first thing to do is to eliminate TacServe from the equation and ensure that both modems on the TacServe PC can be opened at the same time. On the TacServe PC, directly open one of these modems using Windows HyperTerminal and make an outbound call. While this call is in progress, open anothe ...
  6. questionWhat can cause problems during setup and configuration of Tactical Software products?
    Make sure that you are logged onto the machine with administrator rights during installation. Modification of the COM port settings may require administrator rights, if administrator rights are required to be able to edit the HKEY_LOCAL_MACHINE registry on your machine. If you are unable to ope ...
  7. questionWhen I try to install/use your product I get an error stating the License Key is invalid or has expired. Can you explain the licensing of your Seat Edition products?
    Tactical Software products can be used with a free trial license by leaving the license key blank during the installation. You can install a given product once in evaluation mode on a computer. If you find that you need more time that the 30-day trial period, please contact a Tactical Software ...
  8. questionWhere do I find the license key in your products?
    In the COM/IP, DialOut/EZ and Serial/IP Seat Edition clients, you will find the license key by clicking the Licensing button on the product's Control Panel. The DialOut/EZ and Serial/IP TacServe Edition clients do not use license keys or have a Licensing button on their Control Panel. The DialO ...
  9. questionDoes Tactical Software have a formal statement on date compliance and recent DST changes?
    The following statement applies to version 4 and later of the Tactical Software products COM/IP Redirector, Serial/IP Redirector, DialOut/EZ Redirector, License Manager and TacServe COM Port Server running on any operating system for which these products have been released. Unless noted in the e ...
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