When using the DialOut/EZ redirector, is there a way to hear the modem sounds du... [Article]
It is not possible for the DialOut/EZ redirector to emit the sounds
that the modems are making during the handshake at the beginning of a
call.
A modem is able to emit modem
- What is a Trace Log and how do I create one? [Article]
A Trace Log is a log file that shows all the events and data that passes through our virtual COM ports. If you unable to make a successful connection, our Support staff will ask for a Trace Lo
- What is COM Port Control (RFC 2217)? [Article]
Please refer to the Tactical Software Technical Note COM Port Control.
- Which serial servers support control signals? [Article]
Most hardware Ethernet-to-serial servers can only send data between
the application and serial device. In order to send and receive serial
control signals (such as DTR and DCD), a serial ser
- Why are modem calls by the DialOut/EZ Redirector failing when using a Cisco 3640... [Article]
A symptom of this the underlying problem will be the following
message from the Cisco server in the DialOut/EZ trace log: "This
command has no effect on this line; use modem AT commands inste
- Are Tactical's products supported on VMware? [Article]
Yes, we support VMware as a platform.
The Tactical Software redirector can either be installed on the
virtual machine, or on the guest machine using the VMwa
- Can I set up a redirector to get the next available modem or serial device on a ... [Article]
This is a common feature of modem servers, which often support a
"hunt group" or "rotary" feature that makes multiple modems appear at a
single TCP port number on the server. You can then use
- Can the DialOut/EZ Redirector immediately report a broken network connection to ... [Article]
Yes, if your modem server supports the COM Port Control Protocol.
The setting for frequency of our keep-alive requests can be set
under the Advanced button, Options tab, COM Port Control Ke
- Connections never last more than a minute and the DialOut/EZ Redirector Trace Lo... [Article]
This error message indicates that a DialOut/EZ Redirector using a
site license was unable to contact or otherwise obtain a license from
the Tactical Software License Manager that you have installed ...
- Do I need to have the same COM port numbers defined in the client redirector and... [Article]
No, they are independent.
- Do Tactical Software products require a user login to function? [Article]
No. All Tactical Software redirectors are kernel-level device drivers.
The TacServe COM Port Server and Tactical Software License Manager run
as Windows Services. Consequently, no u
- Do you have a Quick Start Guide for setting up DialOut/EZ? [Article]
The following steps will allow you to quickly get DialOut/EZ running. Consult the
- Do you have a Quick Start Guide for setting up Serial/IP? [Article]
The following steps will allow you to quickly get Serial/IP running. Consult the Serial/IP User
- Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
Yes.
The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
- Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
Yes.
The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
- Does using a redirector and a device server affect the timing of data transmissi... [Article]
...ice server
naturally adds a small time delay compared to using a locally
attached modem or serial port. Very few applications are sensiti
- How can Terminal Services/Citrix users access a modem/serial server that require... [Article]
Tactical's redirectors (specifically, DialOut/EZ and Serial/IP) offer four methods for providing credentials for authentication.
However, only the Use Credentails Below method
- How do I answer calls through your software when using a Cisco router with digit... [Article]
Cisco routers with digital modems (Mica, NextPort) are not able to
support dial-in back through DialOut/EZ. The Cisco digital modems are
not able to answer an incoming call while there is an
- How do I configure a MRV LX-Series device so that I can access its serial ports ... [Article]
...lick on Async under the Ports section on the
left-side of the interface. A tabbed list of all the ports will appear
on the right-hand side. Choose the port that yo
- How do I configure a Patton 29xx RAS server to work with your DialOut/EZ softwar... [Article]
Page 111 of the Patton Administrator's Reference Guide shows the
settings for allowing outbound calls. Make the following changes in
the Dial Out window on your Patton server: Set the