Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
Yes.
The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
- Does using a redirector and a device server affect the timing of data transmissi... [Article]
...ice server
naturally adds a small time delay compared to using a locally
attached modem or serial port. Very few applications are sensiti
- How can Terminal Services/Citrix users access a modem/serial server that require... [Article]
Tactical's redirectors (specifically, DialOut/EZ and Serial/IP) offer four methods for providing credentials for authentication.
However, only the Use Credentails Below method
- How do I answer calls through your software when using a Cisco router with digit... [Article]
Cisco routers with digital modems (Mica, NextPort) are not able to
support dial-in back through DialOut/EZ. The Cisco digital modems are
not able to answer an incoming call while there is an
- How do I configure a MRV LX-Series device so that I can access its serial ports ... [Article]
...lick on Async under the Ports section on the
left-side of the interface. A tabbed list of all the ports will appear
on the right-hand side. Choose the port that yo
- How do I configure a Patton 29xx RAS server to work with your DialOut/EZ softwar... [Article]
Page 111 of the Patton Administrator's Reference Guide shows the
settings for allowing outbound calls. Make the following changes in
the Dial Out window on your Patton server: Set the
- How do I enable the COM Port Control protocol on Digi TS series devices? [Article]
In the port setup of the Digi TS select "Printer" as the port type. The
Port Number entered in Serial/IP will then be (2000 + the TS port
number), so Port 1 on the TS can be accessed on TCP
- How do I make pcAnywhere work correctly with the DialOut/EZ redirector? [Article]
Our software requires that pcAnywhere be version 8.02 or greater.
Make sure the "Assert DCD/DSR After COM Port Open" box is checked
under Application Compatibility if your modem server
- How should I configure the Windows XP SP2 Firewall when using Tactical Software ... [Article]
The Windows Firewall that is included with XP Service Pack 2 will
block all incoming connections by default. Because our redirectors are
kernel-level drivers rather than applications, you can n
- I'm not able to use your products after installing the Windows Live OneCare... [Article]
By default, Windows Live OneCare implements an inbound/outbound
firewall that will prevent our kernel-level device driver from
making TCP/IP connections. The Windows Live OneCare Firewa
- I'm using a modem server that does not support COM Port Control and my Dial... [Article]
Make sure that you have enabled "DTR is Modem Escape" and "Assert
DCD/DSR After COM Port Open" in the DialOut/EZ Control Panel. If you
don't set these Application Compatibility options,
- If the License Manager is placed behind a firewall, what are the issues I need t... [Article]
There are two issues related to firewalls:
The License Manager accepts connections on TCP port 2392. If a
firewall is between the license server and the client, the firewall
will need to all
- Is it possible that Windows will show device conflicts for virtual COM ports cre... [Article]
The virtual COM ports created by Tactical Software redirectors do
not use IRQ’s and are generally not likely to conflict with other
devices. There are two cases that might arise, however.
- Is there a way to allow INT14 and FOSSIL based DOS programs to use the virtual C... [Article]
Send an email to Tactical Software Support support@tacticalsoftware.com and ask for the DOS/INT14 serial port bridge application.
This is a
- My VPN software is issuing error messages saying that the routing table is being... [Article]
In version 4.2 an option was added to the redirectors to control
automatic updates of the routing table. To disable these updates:
In the redirector Control Panel
- What can cause problems during setup and configuration of Tactical Software prod... [Article]
...re logged onto the machine with administrator
rights during installation. Modification of the COM port settings may
require administrator rights, if administrator rights are
- When I install the redirector, the virtual COM ports do not appear in the Window... [Article]
In modern versions of Windows, the virtual COM port will not show up
in the Ports section of the Device Manager. However, there is no loss
of functionally and you can use Tactical Software product
- Where do I find the license key in your products? [Article]
In the COM/IP, DialOut/EZ and Serial/IP Seat Edition clients, you
will find the license key by clicking the Licensing button on the
product's Control Panel.
The DialOut/EZ and Serial
- Why aren't certain COM ports available for redirection by your software? [Article]
Our redirectors are able to create any virtual COM port from COM1 to
COM4096 that is not already defined on the computer. If you are not
seeinga certain COM port in the redirector's Select Port
- Why aren't certain COM ports available for redirection by your software? [Article]
Our redirectors are able to create any virtual COM port from COM1 to
COM4096 that is not already defined on the computer. If you are not
seeinga certain COM port in the redirector's Select Port