Why isn't your virtual COM port listed when attempting to install a modem d... [Article]
There are two ways to correct this issue:
Either enter an IP address and TCP port number for the COM port in the redirector or uncheck the "Synchronize with Server Upon C
- Are your products IPv6 compliant? [Article]
All versions of Microsoft Windows which support IPv6 are "dual stack", meaning they can operate in both IPv6 and IPv4 networks.
Tactical Software has successfully tested its product line in
- Which serial-to-Ethernet servers are compatible with Serial/IP? [Article]
The following serial servers are known to work with Serial/IP:
Manufacturer Model(s) -----------
- Which serial servers support control signals? [Article]
Most hardware Ethernet-to-serial servers can only send data between
the application and serial device. In order to send and receive serial
control signals (such as DTR and DCD), a serial ser
- The DialOut/EZ Redirector is unable to dial-out through a Cisco server, the trac... [Article]
The underlying problem is that the "Password OK" from the Cisco
server is being processed by Windows TAPI software as an "OK" from a
modem, which it is not.
This problem can be solved by u
- Can I set up a redirector to get the next available modem or serial device on a ... [Article]
This is a common feature of modem servers, which often support a
"hunt group" or "rotary" feature that makes multiple modems appear at a
single TCP port number on the server. You can then use
- Can I use my Shiva Lanrover with a Tactical Software redirector? [Article]
...rover (a modem server from Intel that is no longer
available or supported) does not use public TCP/IP protocols, and is
therefore incompatible with Tactical Software redirectors.
- Can I use the COM/IP Redirector with a serial device server? [Article]
Yes. The COM/IP Redirector can be used to convert modem-based
applications to use serial device servers. This eliminates the need
for modems at either end, while preserving modem behavior
- Can Terminal Services/Citrix users make outbound PPP connections (such as Dial U... [Article]
Due to architectural issues with the Windows, you can only make one
outbound PPP connection from any Windows machine. This limitation is
unrelated to redirector software specifically. &
- Connections never last more than a minute and the DialOut/EZ Redirector Trace Lo... [Article]
This error message indicates that a DialOut/EZ Redirector using a
site license was unable to contact or otherwise obtain a license from
the Tactical Software License Manager that you have installed ...
- Do you have a Quick Start Guide for setting up DialOut/EZ? [Article]
The following steps will allow you to quickly get DialOut/EZ running. Consult the
- Do you have a Quick Start Guide for setting up Serial/IP? [Article]
The following steps will allow you to quickly get Serial/IP running. Consult the Serial/IP User
- Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
... The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
- Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
... The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
- How can Terminal Services/Citrix users access a modem/serial server that require... [Article]
Tactical's redirectors (specifically, DialOut/EZ and Serial/IP) offer four methods for providing credentials for authentication.
However, only the Use Credentails Below method
- How do I answer calls through your software when using a Cisco router with digit... [Article]
Cisco routers with digital modems (Mica, NextPort) are not able to
support dial-in back through DialOut/EZ. The Cisco digital modems are
not able to answer an incoming call while there is an
- How do I configure a MRV LX-Series device so that I can access its serial ports ... [Article]
In the MRV LX Console, click on Async under the Ports section on the
left-side of the interface. A tabbed list of all the ports will appear
on the right-hand side. Choose the port that yo
- How do I configure a Patton 29xx RAS server to work with your DialOut/EZ softwar... [Article]
Page 111 of the Patton Administrator's Reference Guide shows the
settings for allowing outbound calls. Make the following changes in
the Dial Out window on your Patton server: Set the
- How do I enable the COM Port Control protocol on Digi TS series devices? [Article]
...he port setup of the Digi TS select "Printer" as the port type. The
Port Number entered in Serial/IP will then be (2000 + the TS port
number), so Port 1 on the TS can be accessed on TCP
- How do I send DTMF signals through a Cisco digital modem? [Article]
Cisco routers with digital modems require that an "X" character be
placed in front of any DTMF data (dual tone multi-frequency) that is
sent in a dial string after a phone number. For more