How do I send DTMF signals through a Cisco digital modem? [Article]
Cisco routers with digital modems require that an "X" character be
placed in front of any DTMF data (dual tone multi-frequency) that is
sent in a dial string after a phone number. For more
How should I configure the Windows XP SP2 Firewall when using Tactical Software ... [Article]
The Windows Firewall that is included with XP Service Pack 2 will
block all incoming connections by default. Because our redirectors are
kernel-level drivers rather than applications, you can n
I can use an IP address to specify a device server or license server. Using a ho... [Article]
Verify that the Windows "nslookup" command can resolve the DNS
name. If it can't, the Tactical Software product won't be able to
resolve it either.
Tactical Software products pr
I tried to install your product and received an Error 1920 and now I'm unab... [Article]
The Error 1920 can occur when the installer is unable to start the
driver or a previous version of the software did not get removed
correctly.
The following steps will allow you to uninsta
I'm not able to make dial-up connections that depend on scripting or termin... [Article]
An update from Microsoft on June 12th, 2006 prevents dial-up
connections that use scripting or terminal windows from working. This
update prevents these types of dial-up connections fr
I'm not able to use your products after installing the Windows Live OneCare... [Article]
...nts an inbound/outbound
firewall that will prevent our kernel-level device driver from
making TCP/IP connections. The Windows Live OneCare Firewa
I'm using DialOut/IP and am planning on upgrading. What do I need to know?... [Article]
As of version 4.5, our DialOut/IP and DialOut/EZ products are merging into a single DialOut/EZ product. If
you are using any version 4.x DialOut/IP Seat Edition product, you can
upg
My machine is crashing with a Dr. Watson error or a Windows Blue Screen in a sit... [Article]
... using the most recent version of the Tactical product. If you see a Dr. Watson error, create a ZIP file of the Dr. Watson log file.
If the machine
My VPN software is issuing error messages saying that the routing table is being... [Article]
In version 4.2 an option was added to the redirectors to control
automatic updates of the routing table. To disable these updates:
In the redirector Control Panel
What can I do if I suspect that the TCP/IP Nagle algorithm is causing timing pro... [Article]
The Nagle Algorithm is a packetization method that is employed by
TCP/IP to reduce the overhead imposed by TCP packets. For details see
RFC 896, in particular the section titled “The solutio
When I use a VPN to connect to a network, can I use the DialOut/EZ Redirector fo... [Article]
...ations, this specific configuration does not work due to an
inevitable conflict in handling of the IP routing table:
When using Dial-Up Networking, why does my PC lose access to parts of my local a... [Article]
Dial-Up Networking causes a new “default route” to be added to the
routing table once a successful session is initiated. If the local LAN
contains multiple subnets, and the PC gains ac
Where do I find the license key in your products? [Article]
In the COM/IP, DialOut/EZ and Serial/IP Seat Edition clients, you
will find the license key by clicking the Licensing button on the
product's Control Panel.
The DialOut/EZ and Serial
Does Tactical Software have a formal statement on date compliance and recent DST... [Article]
The following statement applies to version 4 and later of the Tactical
Software products COM/IP Redirector, Serial/IP Redirector, DialOut/EZ
Redirector, License Manager and TacServe COM Port Ser
What make and model of modems can I use with TacServe? [Article]
Any model of modem that connects to a hardware COM port or creates COM ports in Windows will work with TacServe. For large TacServe configurations, we recommend the following modem card
What wireless modems are compatible with COM/IP or Serial/IP? [Article]
Any wireless modem (cellular or radio) that accepts incoming raw TCP/IP connections will work with Serial/IP or COM/IP. Tactical recommends the following wireless modem manufacturers as they a