Which serial-to-Ethernet servers are compatible with Serial/IP? [Article]
The following serial servers are known to work with Serial/IP:
Manufacturer Model(s) -----------
Which serial servers support control signals? [Article]
Most hardware Ethernet-to-serial servers can only send data between
the application and serial device. In order to send and receive serial
control signals (such as DTR and DCD), a serial ser
What are the guidelines for configuring a Cisco server to be a modem server? [Article]
Cisco IOS version 12.0(9) or greater is required. Cisco recommends at least 12.1(8). Upgrade information is available on the Cisco web site. The client machines will need to have
What is COM Port Control (RFC 2217)? [Article]
Please refer to the Tactical Software Technical Note COM Port Control.
Why are modem calls by the DialOut/EZ Redirector failing when using a Cisco 3640... [Article]
A symptom of this the underlying problem will be the following
message from the Cisco server in the DialOut/EZ trace log: "This
command has no effect on this line; use modem AT commands inste
Are Tactical's products supported on VMware? [Article]
Yes, we support VMware as a platform.
The Tactical Software redirector can either be installed on the
virtual machine, or on the guest machine using the VMwa
Can I set up a redirector to get the next available modem or serial device on a ... [Article]
This is a common feature of modem servers, which often support a
"hunt group" or "rotary" feature that makes multiple modems appear at a
single TCP port number on the server. You can then use
Can the DialOut/EZ Redirector immediately report a broken network connection to ... [Article]
Yes, if your modem server supports the COM Port Control Protocol.
The setting for frequency of our keep-alive requests can be set
under the Advanced button, Options tab, COM Port Control Ke
Connections never last more than a minute and the DialOut/EZ Redirector Trace Lo... [Article]
This error message indicates that a DialOut/EZ Redirector using a
site license was unable to contact or otherwise obtain a license from
the Tactical Software License Manager that you have installed ...
Do I need to have the same COM port numbers defined in the client redirector and... [Article]
No, they are independent.
Do Tactical Software products require a user login to function? [Article]
No. All Tactical Software redirectors are kernel-level device drivers.
The TacServe COM Port Server and Tactical Software License Manager run
as Windows Services. Consequently, no u
Do you have a Quick Start Guide for setting up DialOut/EZ? [Article]
The following steps will allow you to quickly get DialOut/EZ running. Consult the
Do you have a Quick Start Guide for setting up Serial/IP? [Article]
The following steps will allow you to quickly get Serial/IP running. Consult the Serial/IP User
Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
Yes.
The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
Does the Serial/IP Redirector provide auto-reconnect or stay-alive features? [Article]
Yes.
The auto-reconnect feature is controlled by the check box Restore Failed Connections in the Serial/IP Control Panel.
If your serial server supp
Does using a redirector and a device server affect the timing of data transmissi... [Article]
...ice server
naturally adds a small time delay compared to using a locally
attached modem or serial port. Very few applications are sensiti
How can Terminal Services/Citrix users access a modem/serial server that require... [Article]
Tactical's redirectors (specifically, DialOut/EZ and Serial/IP) offer four methods for providing credentials for authentication.
However, only the Use Credentails Below method
How do I answer calls through your software when using a Cisco router with digit... [Article]
Cisco routers with digital modems (Mica, NextPort) are not able to
support dial-in back through DialOut/EZ. The Cisco digital modems are
not able to answer an incoming call while there is an
How do I configure a MRV LX-Series device so that I can access its serial ports ... [Article]
...lick on Async under the Ports section on the
left-side of the interface. A tabbed list of all the ports will appear
on the right-hand side. Choose the port that yo
How do I configure a Patton 29xx RAS server to work with your DialOut/EZ softwar... [Article]
Page 111 of the Patton Administrator's Reference Guide shows the
settings for allowing outbound calls. Make the following changes in
the Dial Out window on your Patton server: Set the