How do I move the seat edition of your software to another PC? [Article]
1. Uninstall the software from the old computer. This is done through the Windows Control Panel | Add or Remove programs applet.
2. Install the software on the new computer
How do I upgrade my version 3.x Site Edition to version 4.x? [Article]
Version 3.x DialOut/EZ clients are able to receive licenses from a
version 4.x License Manager. This makes the task of upgrading your
Site Edition from version 3.x to 4.x simple and non-disrupt
I tried to install your product and received an Error 1920 and now I'm unab... [Article]
The Error 1920 can occur when the installer is unable to start the
driver or a previous version of the software did not get removed
correctly.
The following steps will allow you to uninsta
I'm using DialOut/IP and am planning on upgrading. What do I need to know?... [Article]
As of version 4.5, our DialOut/IP and DialOut/EZ products are merging into a single DialOut/EZ product. If
you are using any version 4.x DialOut/IP Seat Edition product, you can
When I try to install or uninstall your software I get the error: The Windows In... [Article]
This tech note on Microsoft's site will help with the error that you are getting: "Error 1719: The Windows Installer