Customer Service

Site License Keys

Converting a Delivery License Key

When you purchase a DialOut/EZ Site Licenses you receive a special "delivery key" that you must convert to the permanent license key using the Convert Delivery License Key form.

Note: DialOut/EZ Site license keys are matched to the IP address of the computer you use to run the DialOut/EZ License Manager.

Moving a Site License Key

If you need to move the DialOut/EZ License Manager to another computer, you must obtain a replacement site license key using Move to New License Server.

Inquiries

Upgrading to Version 4

Version 4 of Tactical products was a significant upgrade with major changes in licensing.

License keys from version 1, 2 and 3 do not work with version 4 software. Use the Upgrade to Version 4 form to request information and pricing.

Please note that updates within version 4 are provided at no charge and do not require a new license key.