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Support Request Form

Replace Site License Key

Tell Us About Your App

This form issues Site License Keys for DialOut/EZ and DialOut/IP Site Edition software. You must have a current Site License Key to use this form.

To obtain your first Permanent Site License Key

1. In the "license key to be replaced", enter your Interim Site License Key that was delivered when you purchase a site license.
2. Enter the number of connections your Site License provides.
3. In the IP address of the "current server", enter 0.0.0.0.
4. In the IP address of the "new server", enter the IP address of the computer that will run the License Manager.

To obtain a 10-day Temporary Site License Key for a new server

1. In the "license key to be replaced", enter your current Site License Key.
2. Enter the number of connections your Site License provides.
3. In the IP address of the "current server", enter the IP address of the computer that currently runs the License Manager.
4. In the IP address of the "new server", enter the IP address of the new computer that will run the License Manager.

Important notes

• A temporary Site License Key previously provided by this form can not be used in this form.
• A Site License Key may only be used once in this form . Consequently, using this form unnecessarily is not advisable.
• All fields in the form are required.
   

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Name
E-mail	Please provide a business e-mail address.
Company
Product	Please Select DialOut/EZ Redirector Site Edition DialOut/IP Redirector Site Edition
License key to be replaced
Number of connections licensed
IP address of current server running License Manager
IP address of new server that will run License Manager
Reason for requesting a replacement License Key

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